contact

login issues

If you have not registered with a new username and password then you will need to do so. We were not able to transfer the usernames and passwords from our previous site. Using Facebook or Twitter to log-in are the quickest and easiest ways to register.

download issues

.zip files take a bit of time to download. Make sure that the .zip file is completely downloaded. Also, make sure you have a unzip program that will open the file. For windows users we suggest using the free program 7zip to open the .zip files. 7zip.org

You will need to contact General Inquiry in the form below to receive more available downloads.

Please contact Tech Questions in the form below. We want to get this resolved for you quickly.

Make sure you are logged into your account before you try to download. If this doesn’t work, we suggest clearing your browser cache, log back into our site and try the download once again.

The most recent update from Microsoft has render Internet Explorer not able to download from our site. We are working on the problem as we have recently become aware of the issue. Meanwhile, our suggestion is to try Google Chrome, or Firefox. They are much faster and more secure browsers than Internet Explorer.

Make sure you are logged into your account before you try to download. If this doesn’t work, we suggest clearing your browser cache, log back into our site and try the download once again.

store questions

Yes, currently for the Chrome browser on Mac, Google is having a programming issue that they will eventually resolve. We assure you that our site store is secured by GoDaddy Security measures. Feel free to shop with your mind at ease.

Joan, our store manager would love to assist you in tracking your order. She can be contacted through the form below under “Order Questions”.

You will need to contact General Inquiry in the form below to receive more available downloads.

Please contact Tech Questions in the form below. We want to get this resolved for you quickly.

Make sure you are logged into your account before you try to download. If this doesn’t work, we suggest clearing your browser cache, log back into our site and try the download once again.

Make sure you are logged into your account before you try to download. If this doesn’t work, we suggest clearing your browser cache, log back into our site and try the download once again.

There are two causes:
The most prevalent, according to Google, may be that there is the possibility that you might have spyware/malware on your computer.
The second reason would be that if you are using Google Chrome that you need to clear the SSL cert by doing this: Click on the wrench (top right) - options/settings - Network - Change proxy Settings - Content - Under Certificates, click clear SSL state. Warning! This will clear your passwords. Make sure you have a copy of your passwords.

events questions

Check here to see upcoming dates available for your community.

Check here to see a sample schedule.

All confirmed workshop dates and locations are listed on the events page of our website.

coaching questions

Click here to fill in our expression of interest form. You will then receive an email with further information about the coaching process and how to sign up when you’re ready.

Some people who are interested in coaching actually find that they are ready to join a full 3DM learning Community. Coaching for some members of your team will be included in the Learning Community package if that is the route you choose. If you want to know more about Learning Communities click here.

Some people choose coaching on an individual basis before they decide on whether they want to take their team through a Learning Community. If this interests you, fill in our expression of interest form here to receive further information.